FAQ

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All transactions are final and non-refundable.

We understand that plans may change. With advance notice, you may reschedule for a fee of $50 per person, which will be added to your final bill at the end of the experience. Rescheduling is not available within 72 hours of your reservation. After this period, no changes can be made. However, you are welcome to transfer your reservation to someone else.

Most dietary restrictions and allergies can be accommodated, except for vegan diets, gluten, dairy, and cooked alliums (e.g., garlic, onions, shallots). All requests must be submitted at least 72 hours in advance. Restrictions shared less than 72 hours in advance or at the door may not be accommodated.

For special events, please refer to the event page, as it may vary.

Signature Chef's Counter Experience
This is a communal dining experience. Late arrivals may miss courses and will join based on the current menu sequence. If your party is more than 20 minutes late, your reservation will be forfeited entirely. Please note, we will not accept or seat partial parties after this time.

The Camille Dining Room Experience
If your party is more than 20 minutes late, your reservation will be forfeited entirely. Please note, we will not accept or seat partial parties after this time.

The Lotus Room Experience
If your party is more than 20 minutes late, your reservation will be forfeited entirely. Please note, we will not accept or seat partial parties after this time.

This policy is strictly enforced to maintain the high quality and service standards we uphold, ensuring the best possible experience for all of our guests.